DigiWise Wallet privacy policy
Effective 10 September 2026.
1. Introduction
DigiWise respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and safeguard your information.
2. Information we collect
- Personal details (name, email, phone number, ID or passport)
- Financial information (wallet ID, linked cards, bank accounts)
- Transaction history
- Device and usage data (IP address, app activity, device model)
3. How we use your information
We use your data to:
- Facilitate wallet transactions
- Prevent fraud and ensure security
- Improve user experience
- Communicate updates and offers
- Comply with legal obligations
4. Sharing of data
We may share information with:
- Our integrated payment partners
- Regulatory and financial authorities, where required by law
- Fraud prevention services
Our current payment partners are listed in our Privacy Policy on request. All sharing is governed by data protection laws.
5. Data storage and security
Your data is stored with encryption and access controls, and access to it is granted by role.
6. Data retention
We retain user and transaction data for a minimum of 5 years or as required by law.
7. Your rights
You have the right to access, correct or delete your personal data, subject to regulatory requirements.
8. Cookies and tracking
Our website and app may use cookies to improve your experience. You can disable cookies via your browser settings.
9. Contact information
For privacy concerns, contact info@digiwisewallet.com.
10. Updates to this policy
We may update this policy periodically and will notify users of significant changes.